This is our ‘plain English’ version of the legal agreement in our Terms of Conditions that customers must accept to register on the GMG service and purchase games.

Certain restrictions apply to sales of Products sold through the Service that might not otherwise apply to physical goods.

Purchases made with the use of a proxy server, VPN or similar technology may not work at all and will not be eligible for a refund.

Refunds or store credit may be issued solely at 1001service’s discretion and every refund request is treated on a case by case basis, taking into consideration the following conditions:

• The time of your request for refund/credit is no more than 7 days from the time of purchase.
• The purchase was not opened and used.
• Due to Paypal limitations, Paypal refunds cannot be processed any later than  120 days from purchase.

EU Customers:

If you reside in the European Union and you purchase a Product the Consumer Protection (Distance Selling) Regulations 2000 may apply, and you may have the right to withdraw from your purchase within fourteen calendar days, commencing on the day after the date of purchase (the «Cooling Off Period»). You will lose your right of withdrawal if you start using your purchase, before the end of the Cooling Off Period. Please note that if you purchase services from us, the performance of our services will begin immediately after you have received our purchase confirmation email. To withdraw from your purchase within the Cooling Off Period, please contact Customer Service. If you withdraw from your purchase within the Cooling Off Period, we will provide you with a refund for your purchase.